Saturday, March 11, 2006

Cingular, T-Mobile stop Razr cell phone sales

Companies say a glitch in Motorola's wildly popular phone causes dropped calls or shut down; Motorola stock tumbles over 2 percent. Saw this and had to share my observations of this piece of junk. My sister in law lives in Tampa, FL and has one of these "fishing sinkers." She one and while our family visited her I asked her what she thought about the Razr. Well lets just say, she was not a happy customer. She complained about the dropped calls and shut downs. One the way from the airport, in heavy traffic, her husband called her to see if our flight had arrived. I witnessed the phone dropping the call at least three or four times on a straight highway with no overpasses. This was in Tampa and the service coverage there is usually flawless. I thought it was her phone and how she had mistreated it. However, her son, my nephew, who has owned a cell phone from birth, was having the same issues with his Razr.

Bottom line-- Any one can build a piece of junk, but to sell it to folks that trust the brand, well Moto needs to show some customer appreciation and replace these Lemons.

Technology is fine when it works, but can cost a bunch and bug the heck out of you too.

read more | digg story

No comments: